At Eric Associates Advertising Services, we are committed to delivering high-quality services and products to our clients. If you are not satisfied with your purchase, we offer the following refund policy to address your concerns. Please read this policy carefully to understand the terms and conditions governing refunds and returns.

1. Eligibility for Refunds

• Refunds are available for specific products and services that meet the following criteria:
  
  • A written cancellation request is received within 3-5 business days of purchase.
  • The service has not been fully completed or delivered.
  • The product is returned in its original, unused condition (if applicable).
• Custom or personalized products and services are non-refundable unless there is a clear error or defect on our part.

2. Refund Request Process

• To request a refund, please contact our customer service team at support@absinfotech.shop. Provide the following information:
  
  • Your name and contact details
  • Order number
  • Reason for the refund request
  • Any supporting documentation (e.g., proof of defect, photos, or email communication)

3. Refund Approval

• Once your refund request is received, we will review it and notify you of our decision within 3 business days.
• Approved refunds will be processed promptly, and a credit will be applied to your original payment method. Please allow [3-5] business days for the refund to appear in your account, depending on your payment provider.

4. Partial Refunds

• In some cases, partial refunds may be granted for:
  
  • Services or products that have been partially completed or used
  • Orders with minor errors that can be remedied without a full refund

5. Non-Refundable Items and Services

• The following are not eligible for refunds:
  
  • Fully delivered services
  • Digital products once downloaded
  • Promotional offers or discounted items

6. Cancellations

• Cancellation requests must be made in writing within [3] days of placing the order to be eligible for a refund.
• For ongoing services, cancellations will take effect at the end of the current billing cycle.

7. Damaged or Defective Products

• If you receive a damaged or defective product, please contact us within [3] days of receipt with proof of the issue.
• We will arrange for a replacement, repair, or refund based on the circumstances.

8. Third-Party Services

• For services provided by third-party vendors through Eric Associates Advertising Services, refund policies may vary. Please refer to the specific terms provided by the vendor.

9. Contact Information For questions or concerns about our Refund Policy, please reach out to us:

Eric Associates Advertising Services